Shipping and Delivery
Last Updated: February 25, 2026
Company Name: Dancheng County Shicangyue Trading Co., Ltd.
Company Address: No. 037, Kongmiao Village, Kongmiao Administrative Village, Qiandian Town, Dancheng County, Zhoukou City, Henan Province, China
Legal person: Fu Guodong
Unified Social Credit Code: 91411625MAK3JRNW1J
Phone Number: +86 19212389743
Email: service@mail.mezario-n.com
Mezario-N｜Unlock Niche Department Stores in the U.S., Begin Your Quality Life Here
Dear friends, if you are tired of the monotonous offerings at mainstream department stores and yearn for niche, high-quality items to brighten every moment of your daily life, then this article is definitely worth your time. As a niche department store brand deeply rooted in the U.S. market, Mezario-N consistently insists on curating quality goods across three core categories: wellness, lifestyle, and sports. Each product embodies our ultimate pursuit of a quality life, helping you transform ordinary days into ones you love.
Unique and Uncommon, Three Categories to Enhance Your Quality Life
We understand that a good life doesn't require extravagance but rather the right touch of refinement. Therefore, we have carefully selected premium items across three categories. Each piece boasts a unique design and fine texture, providing practicality while showcasing your unique aesthetic and eliminating the worries of homogeneity.
✨ Wellness Devices: Give your body gentle care amid a busy life. Whether it's a back hammer to relieve fatigue from long hours of sitting or a fascia gun for deep muscle relaxation, each is crafted with fine materials and ergonomic designs, allowing you to easily relieve stress at home or during office breaks and protect your health.
✨ Lifestyle Products: Find quality in the details, making home time warmer. A simple yet elegant coffee table not only carries daily trifles but also serves as a visual focal point in the living room. Exquisite and versatile dining and tea sets bring a sense of ceremony to every meal and cup of tea. Convenient and practical folding chairs are easy to store, balancing aesthetics and functionality, suited for balconies, living rooms, outdoor spaces, and more.
✨ Sports Products: Awaken vitality and unlock new sports fun. Whether it’s a volleyball for leisure fitness, professional ski boards for the slopes, tennis rackets for sweating it out, or trendy skateboards, each has been rigorously selected for both style and performance, accompanying you in releasing yourself through sports and meeting a better version of you.
Thoughtful Service, Supporting You All the Way
At Mezario-N, we focus not only on providing quality products but also on offering a worry-free and pleasant shopping experience. We are fully committed to responding to all your queries and needs.
📩 Contact Us: If you have any questions, suggestions about our products, or need to inquire about orders, feel free to email us at service@mail.mezario-n.com. We'll reply to each of your messages promptly.
⏰ Customer Service Hours: Monday to Friday, 9 AM to 6 PM (UTC+8:00). During these times, our customer service team will be online, providing you with professional consultation services.
Ordering Information, Unlock a Smooth Shopping Experience
To help you clearly understand ordering and shipping-related matters, we've organized key information here—remember to save it!
✅ Shipping Time: After placing your order, items in stock typically ship within 1-2 business days (excluding weekends and holidays), ensuring no delay in your usage.
✅ Delivery Time: The actual delivery time is 5-7 business days, and may vary slightly depending on logistics conditions. We will monitor the logistics status throughout to ensure your items reach you as soon as possible.
✅ Order Editing: Within 12 hours of placing an order, if you need to modify order information (such as the shipping address, product specifications, etc.), please contact us promptly, and we will do our utmost to assist you with editing/changes.
The significance of a niche department store lies in its ability to precisely match your expectations for life—neither following the crowd nor settling for mediocrity. Mezario-N aspires to accompany you in your everyday life with each carefully selected item, bringing you abundant happiness and a sense of ceremony. Whether you're purchasing something nice for yourself or choosing a thoughtful gift, you'll find something to love here. Come and unlock your quality life now!
Shipping and Delivery Policy, Wait Comfortably for Your Items
We are committed to simplifying the ordering process, allowing you to place orders effortlessly and receive them with peace of mind. Here are detailed explanations about shipping and delivery, so please take note:
I. Delivery Timeliness
✅ Shipping Timeliness: Orders in stock are usually shipped within 1-2 business days (excluding weekends and holidays), striving to get your items to you quickly.
✅ Arrival Timeliness: The actual arrival time is 5-7 business days, and the specific transportation time may be influenced by demand, factory production, holidays, weather conditions, and other factors, which might cause slight fluctuations. We will closely monitor the logistics status.
✅ Order Editing: Within 12 hours after placing an order, you can request edits/changes based on your requirements. Please contact us promptly for adjustments.
II. Shipping Fees
We offer free shipping for all products, so you don't need to pay any additional shipping costs—making “order and enjoy free shipping” a reality.
III. Shipping Methods
We use UPS/FEDEX/USPS for delivery, so please ensure you provide the correct and complete shipping address. If incorrect or incomplete addresses lead to package delivery failures and incur additional shipping costs, you will be responsible for those expenses.
After your order ships, we will email you the tracking number, enabling you to check the package's status anytime and know when to expect delivery.
IV. Delivery Related Notes
Packages are delivered without requiring a signature by default. If you would like to add a signature service, please contact our customer service team within 24 hours of placing the order. We will assist you in adding FedEx signature service to ensure the safe delivery of your package.
For delivery-related inquiries, you can email service@mail.mezario-n.com. Customer service is available Monday to Friday from 9 AM to 6 PM (UTC+8:00), and we will promptly address your concerns.
Product Warranty Policy, Safeguarding Your Trust
To provide peace of mind in your purchase, we offer a warranty service for specific products, clearly distinguishing the coverage scope for different items with the following terms:
✅ Only fascia guns come with a dedicated warranty service, with a warranty period of 3 months (calculated from the date you receive the product). If non-man-made quality issues arise within the warranty period, contact us via the official email service@mail.mezario-n.com for warranty assistance.
✅ Aside from fascia guns, no additional warranty service is provided for all other products in our store (including back hammers, coffee tables, dining sets, tea sets, folding chairs, volleyballs, skis, tennis rackets, skateboards, etc.). These products only support returns and exchanges within 7 days of receipt. For detailed return and exchange rules, please refer to the "Return and Exchange Policy" section below.
Return and Exchange Policy, Worry-Free Shopping
To make your shopping experience more reassuring, we have established clear and fair cancellation and return policies, applicable only to purchases made within the United States. By purchasing or using products from Mezario-N (aimierbuy), you fully agree to the terms below, and any disputes will be resolved through arbitration.
I. Basic Cancellation and Return Requirements
All requests for cancellation or return must be pre-approved in writing by us. You can apply for approval by emailing service@mail.mezario-n.com. Unauthorized cancellation requests will be denied, and the order will proceed as usual. Unauthorized returns will be refused and sent back to you at your expense.
II. Handling Minor Defects and Stains
Please inspect the product within 7 days of receiving the package. If you find minor defects or stains, contact us immediately for further assistance. Claims submitted after 14 days will be considered as wear and tear from use and will not be eligible for compensation.
If you contact us within 14 days regarding such issues, we will offer compensation options like coupons. These defects/stains are often unavoidable during production or shipping and do not affect normal use. If unacceptable, do not use the product and return it in its original packaging while contacting us via the email given for further assistance.
III. Cancellation Rules for Different Scenarios
✅ Before Shipping Label Creation: If an order is placed but the shipping label hasn't been created, you will receive a full refund upon cancellation.
✅ Before Order Shipment (Shipping Label Created): If the shipping label is created but the item hasn't shipped, a 10% restocking fee of the original product price will be charged, and the remaining amount will be refunded.
✅ After Order Shipment: Once shipped, items cannot be halted. You may refuse the package upon delivery or accept it and contact us to obtain a return shipping label. Upon return and inspection, a 20% restocking fee of the original product price will be deducted, and the remaining amount will be refunded.
✅ Post-delivery Cancellation (Unopened Package): Within 14 calendar days of delivery, if you wish to cancel, contact us and provide photo/video evidence of the unopened package. Upon approval, you bear the return shipping cost and return the complete package. After inspection, a 20% restocking fee will be deducted, and the remaining amount will be refunded.
✅ Post-use Cancellation (Non-quality Reasons): Within 30 calendar days of delivery, cancellations for non-quality reasons (e.g., unwanted, wrong size, dislike) require proof of intact packaging. Upon authorization, you return the item at your cost. After inspection, a 25% restocking fee will be deducted, and the remaining amount refunded. Returns beyond 30 days will not be accepted.
IV. Non-returnable Products
The following products are not eligible for return (in extreme cases, contact us for approval before returning):
• Special Orders • Used products with obvious signs of use • Sale items
V. Refund Conditions and Notices
Generally, refunds are processed within 7 business days after return and inspection. For delays, contact us with relevant proof for inquiries.
⚠️ Important Reminder: If you need to return a product, do not directly refuse any FedEx/UPS packages. First, accept the delivery, then contact us via the given email for a return shipping label before proceeding with the return process.